Job Introduction
Role: Quality Manager
Location: Westdown Camp (SP3 4RS)
Hybrid working available, by negotiation
Salary: £48,000 - £52,500
Car Allowance: £600 per month
Landmarc Support Services are currently looking to recruit a Quality Manager to join the team at Westdown Camp, on Salisbury Plain in Wiltshire. The role will report into the Governance and Relationship Manager, and wont have line management responsibility.
As the Quality Manager, you are responsible for developing, implementing and reporting on all aspects of assurance; contractual, wider ISO standard assurance requirements and recording and managing other instances of assurance which impact on Landmarc. Responsible for all aspects of ISO 9001 certification. This role will be the business owner of the assurance IT service, Entropy.
Main Responsibility
- Represent the business as the Contract Quality Manager to the customer and attend quality forums and joint activities.
- Ensure the business maintains the contract, shareholder and trade/industry required Quality Standards and accreditations; ISO 9001 Quality Management System.
- Own, maintain and develop the documentation to support the development and continuous improvement of the Quality Management System, including the Quality Management Plan.
- Act as business focal point with ISO accreditation body, liaising with auditors and Landmarc teams to coordinate assurance activities.
- Produce, manage and ensure delivery of the required audit and inspection programmes.
- Produce, maintain and ensure closure of actions arising/improvements (non-compliance log and actions).
- Ensure all Business Processes remain current, in accordance with the contract and are used effectively. Own the process library and support process development and review
- Support the training and development of all staff to ensure awareness and understanding of Quality and supporting operating systems and the relevance to business objectives.
The Ideal Candidate
What you know
- Experience of managing performance checked multi service facilities and services contracts
- Knowledge of Health & safety, Environmental Management and Information Security Management systems
- Educated to HNC/HND/Degree level or equivalent experience
- Hold a Lead Assessors Certificate recognised by the Chartered Quality Institute
- Chartered or Incorporated Member of a relevant professional Institute
- Knowledge of the MoD Defence contract workings
What you can do
- Ability to organise and prioritise tasks for your own and team workload.
- Ability to understand and interpret budgets and contract requirement
- Communicate clearly and effectively with all stakeholders
- IT literate, with a working knowledge of Microsoft Office applications such a Word, Excel, Project etc.
- Good negotiating and customer care skills/collaborative worker
- Able to interact at all levels
Package Description
Landmarc will provide you with a competitive salary; in addition to this, we also offer the following main benefits, amongst many others:
Pension
Landmarc offers all employees an opportunity to join our company stakeholder pension scheme, whereby the company will contribute up to 8% of the employee’s salary.
Holiday
Employees are entitled to 25 days’ pro rata during each year of employment plus public holidays. Three extra discretionary days added to our annual leave allowances at Christmas.
Annual leave allowance will increase in recognition of your continued service.
Holiday purchase – purchase up to 10 more days’ holiday to use throughout the year.
Other benefits
Edenred – employee savings scheme
Annual salary review, in consultation with the recognised Trade Unions
Life assurance insured for three times your annual salary, to help the loved ones
Reimbursement of professional fees and on-going training
Health Cash Plan – All employees can join. You can also add up to four children under the age of 24 to your policy
Family friendly policy
Sick pay - After 6 months of service
Hybrid working will be considered for this role, but we are looking for someone that can be in the office 2-3 days per week.
* Application updates may be sent to you via email, please ensure you check your emails regularly. Please note some emails may arrive in your junk mail folder
About the Company
Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.
By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.